Q7:Does the eWB provide 24 hours service?
A :
eWB is 24 hours service whole year except financing functions which is available from 9:00 am to 18:00 pm for bank's internal processes. In case of system maintenance, the system will be closed temporarily.
Service functions Service hour Same day transaction settlement time
(Working day)
  • Transfer/Remit
  • Single payment t(TWD)
  • Multiple payment (TWD)
  • Single payment (FX)
  • Remit & preset payee data(FX)
  • Multiple payment (FX)


24 hours


15:30


15:10

15:30
  • Salary
  • Salary payment (TWD)
  • Salary payment (FX)


24 hours

15:30
  • Inward remittance (FX)
  • e-credit I/R


24 hours

15:30
  • Omnibus account
  • Omnibus account(TWD)
  • Omnibus account(FX)


9:00～18:00

  • Apply for import/export service
  • Issue L/C
  • Amend L/C
  • Open account financing
  • L/C negotiating
  • Collection under L/C
  • D/A finance
  • D/P finance
  • D/A documentary collection
  • D/P documentary collection


24 hours

15:30
  • Finance
  • e finance
  • Advance payment finance


24 hours

15:30
  • Refund
  • Finance refund
  • Refund import finance



9:00～18:00
9:00～15:30(by TWD)
9:00～18:00(by FX)
  • Investment Wealth management
  • Subscription
  • Redemption
  • Conversion
  • Modification of fixed interval and (un)fixed amount


24hours

15:15
  • Certificate management
  • Certificate extend


9:00～18:00
  • Service functions
  • Standing payment execute time on payment date
  • Standing Transfer/Remit(TWD)
9:05
  • Standing Transfer/Remit(FX)
9:30
  • Standing e-credit IR
9:35
  • Standing e-finance(TWD)
8:50
  • Standing Advance payment finance
9:00
  • Standing e-finance(FX)
9:25
  • Investment transaction
9:30
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